24/7 Emergency Response
Call 0800 452 199
Live 24/7 · Auckland-wide emergency response

Flood, fire or mould emergency? iDry responds fast.

IICRC-certified Auckland restoration specialists. Rapid water extraction, structural drying, fire and mould remediation — with full insurance liaison from first call to reinstatement.

  • IICRC-certified technicians
  • Rapid emergency dispatch
  • We work with your insurer
  • Commercial & residential

Get emergency help now

Send your details and we'll call you straight back. Prefer to talk? Call anytime.

Please enter your name.
Enter a valid NZ phone number.
Enter a valid email or leave blank.

Prefer to talk now? Call 0800 452 199 — answered 24/7.

What's happened?

Tell us the emergency and we'll route you to the right team

24/7
Emergency response, every day
IICRC
Certified restoration technicians
1,500+
Restoration jobs completed
Insurer
Liaison & documentation support
Proven on real Auckland jobs

Documented restoration, not stock photos

Every image below is from an actual iDry response — commercial and residential.

iDry drying equipment deployed at Park Hyatt Auckland after flooding

Park Hyatt Auckland

Commercial flood response with moisture mapping and monitored structural drying.

iDry flood restoration at NZ Blood Service

NZ Blood Service

Rapid water extraction and drying to protect a critical operational facility.

iDry flood restoration at Home Ideas showroom

Home Ideas Showroom

Large-format retail flood recovery with minimal business disruption.

What happens next

What iDry does in the first response

1

You call, we dispatch

Speak to a real person 24/7. We triage the emergency and dispatch the nearest available team.

2

Make safe & extract

We stop the source where possible, extract standing water and protect contents and structure.

3

Dry & monitor

Calibrated drying equipment with moisture mapping and documented daily readings.

4

Restore & report

Full reinstatement with insurer-ready documentation from start to sign-off.

Insurance & commercial

We handle the paperwork, not just the water

iDry works directly alongside your insurer and loss adjuster with clear scope, moisture logs and photographic evidence — so your claim moves faster and your restoration is properly documented.

  • Direct insurer & loss-adjuster liaison
  • Documented moisture mapping & daily readings
  • Photographic evidence and clear scope of works
  • Commercial business-continuity focus
Trusted & accredited

Credentials you can verify

Restoration done to recognised industry standards by qualified technicians.

IICRC Certified 24/7 Emergency Response Insurance-Approved Process Health & Safety Compliant
Restoration FAQs

Answers when every minute counts

How fast can iDry respond to an emergency?
Our emergency line is answered 24/7 and we dispatch the nearest available team as quickly as possible across Auckland. For active flooding or safety risks, call 0800 452 199 immediately.
Do you work with my insurance company?
Yes. We liaise directly with your insurer and loss adjuster, providing moisture logs, photographic evidence and a clear scope of works to support your claim.
What areas do you cover?
iDry provides restoration services across the Auckland region. Tell us your suburb when you call or enquire and we'll confirm response details for your location.
Can you handle both residential and commercial jobs?
Yes — from single-room water damage to large commercial flood recovery. Our documented case studies include hotel, healthcare and retail environments.
Get help now

Send your details and we'll call you straight back

Not an emergency? Use the form and we'll be in touch. Emergency right now? Call our 24/7 line — a real person will answer.

  • IICRC-certified technicians
  • 24/7 emergency response
  • We work with your insurer
  • Commercial & residential

Enquire online

Short form — takes under a minute.

Please enter your name.
Enter a valid NZ phone number.
Enter a valid email or leave blank.

Prefer to talk now? Call 0800 452 199 — answered 24/7.

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