★★★★★
I've used them a few times now for spot cleaning mould. The jobs have been completed to a high standard and the pricing has been reasonable. I will continue to use their services.
Live 24/7 · Auckland-wide emergency response
Flood, fire or mould emergency? iDry responds fast.
IICRC-certified Auckland restoration specialists. Rapid water extraction, structural drying, fire and mould remediation — with full insurance liaison from first call to reinstatement.
- IICRC-certified technicians
- Rapid emergency dispatch
- We work with your insurer
- Commercial & residential
Get emergency help now
Send your details and we'll call you straight back. Prefer to talk? Call anytime.
What's happened?
Tell us the emergency and we'll route you to the right team
24/7
Emergency response, every day
IICRC
Certified restoration technicians
1,276+
Restoration jobs completed
Insurer
Liaison & documentation support
Proven on real Auckland jobs
Documented restoration, not stock photos
Every image below is from an actual iDry response — commercial and residential.
Five-Star Auckland Hotel
Commercial flood response with moisture mapping and monitored structural drying.
Healthcare Facility
Rapid water extraction and drying to protect a critical operational facility.
Home Ideas Showroom
Large-format retail flood recovery with minimal business disruption.
Restoration services
One team from emergency mitigation to full reinstatement
Flood & Water Damage
24/7 water extraction, structural drying and moisture monitoring to prevent secondary damage.
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Fire & Smoke Restoration
Soot removal, odour treatment and structural recovery after fire and smoke damage.
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Mould Remediation
Containment, safe removal and moisture-source correction to stop mould returning.
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Commercial & Insurance
Business-continuity restoration with insurer-ready documentation and reporting.
Learn more →
What happens next
What iDry does in the first response
1
You call, we dispatch
Speak to a real person 24/7. We triage the emergency and dispatch the nearest available team.
2
Make safe & extract
We stop the source where possible, extract standing water and protect contents and structure.
3
Dry & monitor
Calibrated drying equipment with moisture mapping and documented daily readings.
4
Restore & report
Full reinstatement with insurer-ready documentation from start to sign-off.
Insurance & commercial
We handle the paperwork, not just the water
iDry works directly alongside your insurer and loss adjuster with clear scope, moisture logs and photographic evidence — so your claim moves faster and your restoration is properly documented.
- Direct insurer & loss-adjuster liaison
- Documented moisture mapping & daily readings
- Photographic evidence and clear scope of works
- Commercial business-continuity focus
How it works
One team from emergency mitigation to full reinstatement
-
1
Assessment
In-house
We inspect the property, map all damage and define the restoration scope.
-
2
Mitigation
In-house
We extract water, make fire damage safe and contain mould immediately.
-
3
Drying
In-house
We install commercial drying equipment and track moisture readings daily.
-
4
Report
In-house
We record photos, moisture readings and a clear scope throughout the job.
-
5
Insurance
iDry liaises · insurer decides
We manage claim paperwork and updates; your insurer decides the cover.
-
6
Repairs
In-house + partner handoff
We coordinate repairs and specialist handoffs to restore pre-loss condition.
We've handled claims with all major NZ insurers
AA Insurance
IAG
Tower
Vero
AMI
Trusted & accredited
Credentials you can verify
Restoration done to recognised industry standards by qualified technicians.
IICRC Certified
24/7 Emergency Response
Insurance Claim Specialists
Health & Safety Compliant
Five-star Google reviews
What Auckland customers say
Genuine five-star reviews from our verified Google profile
See all iDry reviews on Google Maps →
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★★★★★
Very good work. Cleaned up the mold really well. On time. Very professional.
★★★★★
These guys did such a good job in such a short time frame. They were very courteous and respectful with our home. Great communication and competitive pricing. Highly recommended!
★★★★★
Awesome professional service. Very mouldy, dirty curtains from rentals came back looking like new and pricing is reasonable.
★★★★★
Great people very easy to deal with, and also did a great job. Our client is very happy. Thanks again.
★★★★★
Money and Masbreet provided a brilliant clean - the best we’ve ever had! Very thorough and every task was competed to a high standard.
★★★★★
I would definitely recommend these guys, I was blow away by the detail of cleaning, very happy with our end of tenancy clean
★★★★★
Had our heavy curtains cleaned. Picked up on time, curtains look great, delivered back on time, hung up perfectly.... efficient and great job done. Will use company again. Thank you!
Restoration FAQs
Answers when every minute counts
How fast can iDry respond to an emergency?
Our emergency line is answered 24/7 and we dispatch the nearest available team as quickly as possible across Auckland. For active flooding or safety risks, call 0800 452 199 immediately.
Do you work with my insurance company?
Yes. We liaise directly with your insurer and loss adjuster, providing moisture logs, photographic evidence and a clear scope of works to support your claim.
What areas do you cover?
iDry provides restoration services across the Auckland region. Tell us your suburb when you call or enquire and we'll confirm response details for your location.
Can you handle both residential and commercial jobs?
Yes — from single-room water damage to large commercial flood recovery. Our documented case studies include hotel, healthcare and retail environments.
Get help now
Send your details and we'll call you straight back
Not an emergency? Use the form and we'll be in touch. Emergency right now? Call our 24/7 line — a real person will answer.
- IICRC-certified technicians
- 24/7 emergency response
- We work with your insurer
- Commercial & residential
Enquire online
Short form — takes under a minute.
