Flood, fire or mould emergency? iDry responds fast.
IICRC-certified Auckland restoration specialists. Rapid water extraction, structural drying, fire and mould remediation — with full insurance liaison from first call to reinstatement.
- IICRC-certified technicians
- Rapid emergency dispatch
- We work with your insurer
- Commercial & residential
Get emergency help now
Send your details and we'll call you straight back. Prefer to talk? Call anytime.
Tell us the emergency and we'll route you to the right team
Documented restoration, not stock photos
Every image below is from an actual iDry response — commercial and residential.
Five-Star Auckland Hotel
Commercial flood response with moisture mapping and monitored structural drying.
Healthcare Facility
Rapid water extraction and drying to protect a critical operational facility.
Home Ideas Showroom
Large-format retail flood recovery with minimal business disruption.
One team from emergency mitigation to full reinstatement
Flood & Water Damage
24/7 water extraction, structural drying and moisture monitoring to prevent secondary damage.
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Fire & Smoke Restoration
Soot removal, odour treatment and structural recovery after fire and smoke damage.
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Mould Remediation
Containment, safe removal and moisture-source correction to stop mould returning.
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Commercial & Insurance
Business-continuity restoration with insurer-ready documentation and reporting.
Learn more →What iDry does in the first response
You call, we dispatch
Speak to a real person 24/7. We triage the emergency and dispatch the nearest available team.
Make safe & extract
We stop the source where possible, extract standing water and protect contents and structure.
Dry & monitor
Calibrated drying equipment with moisture mapping and documented daily readings.
Restore & report
Full reinstatement with insurer-ready documentation from start to sign-off.
We handle the paperwork, not just the water
iDry works directly alongside your insurer and loss adjuster with clear scope, moisture logs and photographic evidence — so your claim moves faster and your restoration is properly documented.
- Direct insurer & loss-adjuster liaison
- Documented moisture mapping & daily readings
- Photographic evidence and clear scope of works
- Commercial business-continuity focus
One team from emergency mitigation to full reinstatement
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1
Assessment
In-house
We inspect the property, map the damage and scope the work.
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2
Mitigation
In-house
Water extracted, fire made safe, mould contained — before anything else starts.
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3
Drying
In-house
Commercial dehumidifiers and daily moisture monitoring until dry standard is hit.
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4
Report
In-house
Photos, moisture logs and scope of works, documented as we go.
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5
Insurance
iDry liaises · insurer decides
We handle the paperwork and communication. Your insurer makes the cover decision.
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6
Repairs
In-house + partner handoff
Reinstatement to pre-loss condition. Specialty flooring to FlooringPro; soft-furnishing cleaning to CleaningPro.
We've handled claims with all major NZ insurers
Credentials you can verify
Restoration done to recognised industry standards by qualified technicians.
What Auckland customers say
Complete commercial flood restoration service provided for our office building in Auckland city this past week. After a flood throughout with a broken pipe, the restoration technicians were fully prepared and equipped to fix our problem. It took a few days to get everything dried, but they took their time to get it all fixed up.Once again Thanks to idry Restorations for such a good & fast service.
5/5 Stars — Absolute Lifesavers! We had a major water emergency and reached out to iDry Flood Restoration, and they responded immediately. The team arrived quickly, fully equipped, and completely took control of the situation when we were feeling overwhelmed. They were professional, efficient, and exceptionally thorough with the water extraction, structural drying, and cleanup. They kept us updated every step of the way and handled everything with the utmost care and attention to detail. If you ever face a flood or water damage emergency in Auckland, look no further—iDry is hands-down the best team to call!
Answers when every minute counts
How fast can iDry respond to an emergency?
Do you work with my insurance company?
What areas do you cover?
Can you handle both residential and commercial jobs?
Send your details and we'll call you straight back
Not an emergency? Use the form and we'll be in touch. Emergency right now? Call our 24/7 line — a real person will answer.
- IICRC-certified technicians
- 24/7 emergency response
- We work with your insurer
- Commercial & residential
Enquire online
Short form — takes under a minute.
