Fire Restoration Auckland — Damage Repair & Smoke Cleanup

First, ensure everyone is safe and do not re-enter the property until Fire and Emergency NZ gives clearance. Contact your insurance company to open a claim. Then call a professional fire restoration company like iDry on 0800 452 199. The sooner restoration begins, the more can be salvaged. Soot and smoke residue become harder to remove the longer they sit, and secondary water damage from firefighting efforts needs immediate attention.

Yes. Fire damage is typically covered under standard home and contents insurance policies in New Zealand. This includes structural repairs, smoke and soot cleaning, water damage from firefighting, content restoration, and temporary accommodation. iDry works directly with all major NZ insurers and handles the claims documentation, scope of works, and progress reporting on your behalf.

The timeline depends on the severity of the fire damage. Minor smoke and soot damage may take 3–5 days to clean. Moderate fire damage involving one or two rooms typically takes 2–4 weeks. Major structural fire damage can take several months to fully restore. iDry provides a detailed timeline and scope of works during the initial assessment so you know what to expect at every stage.

Yes, professional smoke damage restoration can remove smoke odour, soot stains, and discolouration from most surfaces. iDry uses thermal fogging, ozone treatment, hydroxyl generators, and HEPA air scrubbers to neutralise smoke particles and odour. Porous materials like carpet, curtains, and upholstery may need specialist cleaning or replacement depending on the level of exposure.

iDry handles all types of fire damage restoration including structural fire damage, smoke and soot contamination, water damage from firefighting, electrical fire damage, kitchen fires, and commercial fire damage. We also restore contents including furniture, documents, electronics, and personal belongings where possible. Our team manages the full process from emergency board-up through to final reinstatement.

Generally, no. Even if the fire was contained to one area, smoke and soot particles spread throughout the property and pose respiratory health risks. Structural integrity may also be compromised. Do not re-enter until Fire and Emergency NZ clears the property, and have a professional restoration company assess the full extent of smoke and structural damage before moving back in. Your insurance typically covers temporary accommodation during restoration.

iDry provides 24/7 emergency response across Auckland with a typical on-site time of 60 minutes. We can begin emergency board-up, water extraction from firefighting efforts, and initial assessment immediately upon arrival.

iDry provides fire restoration across all Auckland suburbs including West Auckland, Central Auckland, South Auckland, North Shore, and East Auckland. Our base in Henderson gives us motorway access to reach any suburb within 60 minutes.

In many cases, yes. iDry provides specialist content restoration including cleaning and restoring furniture, electronics, documents, photographs, and clothing. Items are inventoried, packed, cleaned off-site where needed, and returned once restored. The sooner content restoration begins after a fire, the more can be salvaged.

Yes. Water used to extinguish the fire saturates your property and, if not dried properly, creates ideal conditions for mould growth within 24–48 hours. iDry extracts all firefighting water and uses commercial drying equipment to prevent secondary mould damage as part of every fire restoration job.